FAQ
How
are your wings worn?
Our
wings are created with elastic arm loops which allow them to
be worn "backpack" style with clear elastic bands which
will not compete or distract from your costume or clothing. If
you are interested in a strapless option, please contact us directly.
How
long will it take to make my wings?
All
wings are custom-made at the time of ordering. Generally speaking,
most orders will ship within 4 - 8 weeks depending
upon our current production schedule. If you have a rush need for
your wings, please contact
us, and we will be able to advise as to the earliest ship date
possible. In cases where wings are needed faster than 4 weeks,
a $50 rush fee will be assessed to your order.
How
long will shipping take?
We
ship via UPS Ground service. Shipping time depends upon the location
to which the wings are being sent. We are located
in central Texas, so delivery time to either coast is a minimum
of three business days. For shipments to Hawaii, we use USPS,
and it takes roughly
7 days.
Do
you ship internationally?
Yes!!
We are tickled 17 shades of pink that we ship to other countries!
If you are located outside of the US, please contact
us letting us know which wings you would like to purchase. We will
respond with an invoice that reflects the correct postage.
Do
you take custom orders?
Absolutely!
Don't see the wings/design that you want in a particular color?
Contact us! We'll be
happy to custom make a pair of wings for absolutely no extra charge!
For more information, please see our Custom
Design page.
Can
you color-match my dress/skirt/shirt/etc?
Yup! Since we hand-dye all the fabric used in our
wing construction, we can dye to match most any fabric swatch. Contact us for more information.
Do
you provide some wholesale pricing?
Our
wholesale minimum purchase is $2000, of which, items are 25%
off the list price. Compare
the quality of our one-of-a-kind, hand-made items to that of
similar wholesale items
available
on
the internet and we believe you'll find our prices quite reasonable.
Do
you offer layaway?
The
fairies are nodding their heads emphatically!! Please refer to
our Layaway Policy for
more details!
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