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FAQ
- How are your wings worn?
- How long will it take to make my wings?
- How long will shipping take?
- Do you ship internationally?
- Do you take custom orders?
- Can you color-match my dress/skirt/hair/etc?
- Do
you provide wholesale pricing?
- Do you offer layaway?
- What is your refund policy?
- Do you offer layaway?
Our wings are created with elastic arm loops which allow them to be worn "backpack" style with clear elastic bands which will not compete or distract from your costume or clothing. If you are interested in a strapless option, please contact us directly.
How long will it take to make my wings?
All wings are custom-made at the time of ordering. Generally speaking, most orders will ship within 4 - 8 weeks depending upon our current production schedule. If you have a rush need for your wings, please contact us, and we will be able to advise as to the earliest ship date possible. In cases where wings are needed faster than 4 weeks, a $50 rush fee will be assessed to your order.
We ship via UPS Ground service. Shipping time depends upon the location to which the wings are being sent. We are located in central Texas, so delivery time to either coast is a minimum of three business days. For shipments to Hawaii, we use USPS, and it takes roughly 7 days.
Yes!! We are tickled 17 shades of pink that we ship to other countries! If you are located outside of the US, please contact us letting us know which wings you would like to purchase. We will respond with an invoice that reflects the correct postage.
Absolutely! Don't see the wings/design that you want in a particular color? Contact us! We'll be happy to custom make a pair of wings for absolutely no extra charge! For more information, please see our Custom Design page.
Can you color-match my dress/skirt/shirt/etc?
Yup! Since we hand-dye all the fabric used in our wing construction, we can dye to match most any fabric swatch. Contact us for more information.
Do you provide wholesale pricing?
Our wholesale minimum purchase is $2000, of which, items are 25% off the list price. Compare the quality of our one-of-a-kind, hand-made items to that of similar wholesale items available on the internet and we believe you'll find our prices quite reasonable.
The fairies are nodding their heads emphatically!! Please refer to our Layaway Policy for more details!
Custom made fairy wings are non-refundable. NO EXCEPTIONS. While my fairy wings are extremely sturdy, and will hold up to many wearings (I have wings that I have been wearing for 5 years that still look great!), refunds are also not given for normal wear and tear or improper use.
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